Changing the ring time before voicemail kicks in

Normally when calls come in, they will ring a group of phones for a set amount of time before reaching voicemail. Sometimes this is too long or too short, so to change this, follow these steps:

1.Go to the buzzbox dashboard, which is the address in your welcome email eg. http://yourname.buzzbox.cc) in your web browser

2. Click the Advanced Configuration icon

3. Login with username and password of: buzzbox and buzzb0x

4. Click Applications -> Ring Groups and on the right hand side, click the ring group in question (this is probably listed as "ring group example" or something else descriptive)

5. Then on the left, the settings are shown, change the time at the top to what you consider appropriate. Less than 20 seconds is always an instinctive choice but based on our experience it is normally the right amount of time - anything less is too quick

6. Click the grey "Submit" button at the bottom of the page

7. Finally the red button at the top to "Apply Config"

7. Repeat steps 4-6 for any other ring groups you see listed on the right hand side

You can now close down the buzzbox dashboard screen.