Creating Transfer a call using the Gigaset handset

'''Method 1'''

The transfer of a call is accomplished by pressing ## (for a blind transfer i.e. you don't tell the person you are transferring the call to who is on the line) or *2 (for an attended transfer i.e. where you tell the person who is on the line and check that they want to take the call) during an in-progress call. So for example, during the call, you would simply dial ##6001 to transfer the call to extension 6001 or ##07909123456 to transfer the call to a mobile number.

'''Method 2''' - '''applies to Gigaset models only'''

Gigaset DECT phones support two methods of transferring calls, and 'internal' method and an 'external' method.

To successfully transfer a call to another extension, either press the R key or Ext Call soft key to place the call on hold.

Enter the telephone number of the person you wish to transfer the call to and wait for it to start ringing. The call transfer will now be made.

If you wish to perform a blind transfer then simply hang up at this point.

If you wish to perform an attended transfer then wait for the other person to answer. If they wish to take the call simply hang up, however if they don't wish to take the call click the End active call option which will be displayed on the phone. The caller will be connected to you once again.


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